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Service Standards

We pride ourselves on our service standards. One of the most common complaints people make about law firms is that they aren’t proactive and that they aren’t communicative.

We promise to:

  • Respond to urgent messages within 1 day
  • Respond to non-urgent messages within 2-3 days; and
  • Review your case not less than every 14 days to keep you updated on progress.

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Latest News

02.08.2021

We're thrilled to now be able to offer our wide range of legal services from within ...

21.05.2021

Recently we were alerted that one of our company email accounts had been compromised...

07.05.2021

Our Director, Billy Smith, sits down with Simon Horne, Service Director at Olive Med...

15.01.2021

Many of you out there like me, will be a parent.  I’m sure that I don’t only sp...