Service Standards
We pride ourselves on our service standards. One of the most common complaints people make about law firms is that they aren’t proactive and that they aren’t communicative.
We promise to:
- Respond to urgent messages within 1 day
- Respond to non-urgent messages within 2-3 days; and
- Review your case not less than every 14 days to keep you updated on progress.
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What our clients say
“Thank you for all of your time, hard work and constant dedication you put into my case. It has been an absolute pleasure working with you to achieve the same goal which was to protect and secure the childhoods of my two girls.”
“Fantastic service from Emma and the team. Them together with sensible charges make it difficult not to recommend them. Many thanks again to all for your assistance.”
“Thank you so much for taking on and handling the contact and divorce cases in the way that you did. I am very grateful for all the work you put in. It was such a relief to have finally found an excellent solicitor.”
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